t897 Terms and Conditions

1. General Provisions and Definitions

These Terms and Conditions ("Terms") form a legal agreement between the t897 platform ("Platform", "we", "us") and the user ("you", "player"). By accessing this platform or creating an account, you unconditionally agree to all of these Terms.

Key Definitions

• Platform: The t897 website, mobile site and all associated services.
• Account: A user's registered personal gaming account.
• Balance: The total amount of funds held in an account.
• Bonus Funds: Credits granted through promotional offers that are withdrawable subject to specific conditions.
• Wagering Requirement: The obligation to place bets a set number of times before bonus funds can be withdrawn.

These Terms operate under Bangladesh Standard Time (BST, UTC+6). Any dates or deadlines will be calculated according to BST.

2. Account Registration and Eligibility

The following eligibility requirements must be met to create an account and use gaming services on the t897 platform:

• You must be 21 years of age or older.
• You must provide genuine and accurate personal information.
• Each person may operate only one account.
• You will operate the account in your own name and for yourself; playing on behalf of others or with third-party funds is prohibited.
• You acknowledge that you are participating in gaming activities voluntarily and knowingly.

Multiple Accounts Are Prohibited

Creating more than one account by the same person is strictly prohibited. If a user is confirmed to be operating multiple accounts, all accounts will be closed immediately and all bonuses will be cancelled.

3. Account Verification and Security

t897 reserves the right to verify your identity at any time when necessary. The following documents may be requested for verification:

• National ID Card (NID), passport or driving licence.
• Recent bank statement or proof of mobile banking transactions.
• Utility bill or other official document for address verification.

Password and Access Security

It is your responsibility to keep your account login details completely confidential. Notify our support team immediately upon becoming aware of any unauthorised access to your account. t897 will not be liable for any loss arising from sharing account credentials.

Your account and transaction data are kept secure through SSL encryption and modern data protection methods.

4. Deposits, Withdrawals and Payment Policy

Deposits

Funds can be deposited on the t897 platform via bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for each method is ৳200.

• Deposited funds are generally added to the account instantly.
• All transactions are completed in Bangladeshi Taka (BDT / ৳).
• If there is a delay in deposit processing, please notify the support team right away.

Withdrawals

The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 10 to 45 minutes. Your account verification must be complete before a withdrawal request can be processed.

• It is safe and advisable to withdraw using the same method used for the deposit.
• The applicable wagering requirement must be met before withdrawing from bonus funds.
• Additional verification may be required for suspicious transactions.
• t897 reserves the right to suspend any withdrawal request on suspicion of fraud or money laundering.

General Payment Terms

All transactions are conducted in a fair, transparent and secure manner. Transaction history can be viewed in your account portal. Any discrepancy in a transaction must be reported to the support team within 72 hours.

5. Bonuses and Promotional Offers

t897 offers various types of bonuses and promotional offers. Please read the conditions below carefully before using these benefits.

Welcome Bonus

Newly registered members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20x.

• The bonus is applicable only once and at the time of the first deposit.
• The bonus becomes withdrawable after placing bets totalling 20x the combined bonus and real money amount.
• Bonus funds cannot be used to participate in other promotions.
• If the wagering requirement is not met within the set time limit, the bonus will be cancelled.

VIP Cashback Program

t897's VIP program has three tiers — Bronze, Silver and Gold. Players can advance to higher tiers through regular play.

• Bronze: up to 0.3% cashback per week.
• Silver: up to 0.5% cashback per week.
• Gold: up to 0.8% cashback per week.

General Bonus Terms

t897 reserves the right to modify, suspend or cancel any promotion or bonus offer. If bonus abuse is proven, the relevant bonus and benefits will be cancelled.

6. Gaming Rules and Fair Play

All games on t897 follow fair play principles. Game outcomes are entirely random and do not follow any predetermined pattern. Please read the game rules carefully before playing.

• Any result incorrectly recorded due to a technical error will be considered void.
• If the internet connection is lost or a game stops mid-session, the game result will be determined according to the server record.
• If you have an objection to a game result, you must raise a complaint with support within 24 hours.
• Exploiting any bug or technical vulnerability in the game software is prohibited.

t897 offers games from many internationally recognised providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe and Ezugi.

7. Prohibited Activities

The following activities are strictly prohibited on the t897 platform. Violating these prohibitions will result in permanent account closure and the balance on the account may be forfeited:

• Any attempt at fraud, deception or money laundering.
• Creating multiple accounts with the intent to abuse the bonus system.
• Using automated bots, scripts or third-party software.
• Exploiting game bugs or technical vulnerabilities.
• Threatening or harassing other users.
• Operating an account using another person's identity.
• Selling or transferring an account to a third party.

8. Account Suspension and Termination

Rights of t897

t897 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Registering with false or incomplete information.
• Evidence of fraud or suspicious activity.
• Failure to provide the documents required for verification.

User Rights

You may close your account yourself at any time. Submit an account closure request to the support team. Before the account is closed, you will be given the opportunity to withdraw any available balance (subject to the applicable conditions).

9. Privacy and Data Protection

Protecting your personal data is our highest priority. All your information is kept secure through SSL encryption and modern cybersecurity methods.

We use your personal information to provide services, verify identity, prevent fraud and improve customer service. Your information will not be sold to any third party. For more details, please read our Privacy Policy.

10. Limitation of Liability

The maximum liability for any financial loss arising from use of the t897 platform is limited. t897 will bear no liability in the following circumstances:

• Issues caused by loss of internet connection.
• Account credentials being compromised due to the user's own carelessness or negligence.
• Delays caused by service interruptions from third-party payment providers.
• Temporary service disruption due to unavoidable technical errors or server maintenance.

t897 is always committed to ensuring a safe and reliable platform and works to resolve any technical issues quickly.

11. Responsible Gaming

t897 places the highest importance on responsible gaming. Gaming should be a form of entertainment — not a solution to financial problems.

• Only play with money you can afford to lose.
• Set daily, weekly or monthly spending limits for yourself.
• If you notice signs of gaming addiction, seek help immediately.
• Contact our support team for self-exclusion.

For more information on responsible gaming, visit our Responsible Gaming page. This service is for players aged 21+ only.

12. Dispute Resolution

If you have any complaint or dispute, please first try to resolve it through our support team.

Complaint Process

• Step 1: Submit your complaint via 24/7 live chat.
• Step 2: Send a detailed email to [email protected].
• After receiving your complaint, we will investigate within a reasonable time.
• The outcome of the investigation will be communicated to both parties through the appropriate channels.

t897's decision will be considered final; however, every decision is made on the basis of fairness and transparency.

13. Changes to Rules & Effectiveness

t897 reserves the right to change, amend, or update these terms and conditions at any time. Changes will be considered effective from the moment they are published on the platform.

• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after any changes will be considered as your acceptance of the updated terms and conditions.
• You are advised to review this page regularly.

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining terms and conditions will remain fully in effect. These terms and conditions are drafted in Bengali and are effective according to Bangladesh Standard Time (BST).

For questions or comments, contact us at: [email protected] — our support team provides assistance in Bengali 24/7.